Privacy Policy & Terms

Privacy Policy – SkyyGear

Effective Date: June 18, 2025

At SkyyGear (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit or make a purchase from our website at www.skyygear.com.

1. What We Collect

We collect information to fulfill orders, personalize services, and improve our platform:

  • Personal Information: Your name, email, phone number, shipping address, billing address, company name, and payment details.
  • Order Details: Product selections, custom designs, order history, and communication preferences.
  • Usage Data: IP address, browser type, pages visited, and activity on our site.
  • Cookies: Used to track sessions, remember preferences, and optimize our website experience.

2. How We Use Your Information

We use your data to:

  • Process orders and provide customer support
  • Send order confirmations, shipping updates, and promotional emails
  • Customize products and services to better serve your brand
  • Analyze traffic and improve website performance
  • Comply with legal obligations

3. Sharing Your Information

We only share your information with third parties as necessary to operate SkyyGear:

  • Payment Processors: To securely process transactions
  • Shipping Providers: To fulfill and track orders
  • Design or Production Partners: When necessary for custom branding
  • Legal Authorities: If required by law or in the event of a dispute

We never sell your data to third parties.

4. Your Choices

  • Marketing Opt-Out: You can unsubscribe from marketing emails at any time.
  • Cookie Settings: You may disable cookies in your browser settings.
  • Access & Deletion Requests: Contact us to view or delete your stored data.

5. Data Security

We implement industry-standard safeguards to secure your data. However, no system can be guaranteed 100% secure.

6. Children's Privacy

SkyyGear is not intended for use by children under 13. We do not knowingly collect data from minors.

7. Changes to This Policy

We may update this policy periodically. Revisions will be posted on this page with an updated effective date.

8. Contact Us

Have questions? Reach out to:

Email: sales@skyygear.com
Phone: (630) 775-8778
Mailing Address: 1600 W. Lake St, Ste 103B-134, Addison, IL 60101


Terms of Service – SkyyGear

Effective Date: June 18, 2025

Welcome to SkyyGear. By accessing our website or placing an order, you agree to the following Terms of Service (“Terms”). Please read them carefully before using our site or purchasing custom merchandise.


1. Use of Our Services

You agree to use SkyyGear services only for lawful purposes. Prohibited uses include, but are not limited to:

·       Interfering with or disrupting our site

·       Uploading or ordering items containing unauthorized or copyrighted materials

·       Submitting false or misleading information


2. Orders & Custom Products

·       Custom Orders: Customer-submitted designs and logos must comply with intellectual property laws. You are responsible for securing rights to any logos or artwork submitted for printing.

·       Proofs & Approval: If applicable, we will send a digital proof for approval before production begins. Once approved, no changes can be made, and all sales are final.

·       Lead Time: Production timelines are based on order complexity and stock availability. Estimated delivery dates are not guaranteed.


3. Payments

We accept major credit/debit cards, PayPal, and other secure online payment options. Full payment is required before order processing unless a prior agreement is in place.

All payments must be made in U.S. Dollars (USD). International customers are responsible for any currency conversion fees.


4. International Sales

We are proud to serve clients worldwide. If you are ordering from outside the United States, please note the following terms:

a. Customs, Duties & Taxes

·       All international orders may be subject to import duties, customs fees, and local taxes upon arrival in your country.

·       These charges are not included in your order total and are the sole responsibility of the customer.

·       We recommend checking with your country’s customs office for details on applicable charges.

b. Shipping & Delivery

·       We ship internationally via trusted carriers such as DHL, UPS, or FedEx.

·       Delivery times vary depending on destination, customs processing, and courier schedules.

·       SkyyGear is not responsible for delays due to customs clearance or courier issues outside of our control.

c. Returns & Refunds for International Orders

·       Due to high costs and logistics complexity, returns are not accepted for international orders unless:

o   The item is defective or damaged upon arrival

o   There is a clear production error (e.g., wrong item, incorrect customization)

·       If eligible, contact us within 7 days of delivery, including photos of the issue.


5. Intellectual Property

All content on our website—including product designs, logos, text, and images—is the intellectual property of SkyyGear and protected under copyright and trademark law.

By submitting content for customization, you warrant that:

·       You have full legal rights to the content

·       SkyyGear is not responsible for any infringement claims related to your submitted materials


6. Limitation of Liability

SkyyGear shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our services. Our maximum liability shall not exceed the total purchase price of the order in question.


7. Disclaimer

SkyyGear is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee uninterrupted access to our website or services.


8. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of [Insert State], United States. All disputes will be resolved in the courts of that jurisdiction.


9. Contact Information

For questions about your order, our policies, or anything else:

Email: sales@skyygear,com
Phone: (630) 775-8778
Mailing Address: 1600 W. Lake St., Ste 103B-134, Addison, IL 60101
Website: www.skyygear.com

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